Avaya

Avaya Aura Communications Manager

Avaya Aura Communications Manager Avaya Aura
This is the Avaya enterprise solution to manage a smart, simple, robust and highly available communications in the environment of large enterprises and multi-site companies. With the design of this software, Avaya created a system of open communications, flexible and with the most advanced and reliable security levels that exist in the market. The Communication Manager software is the evolution of the software included in the traditional and powerful DEFINITY systems, adapting to the needs of integrating new Media Servers and Media Gateways, and enabling companies to establish a true convergence of voice and data in one environment, with levels of scalability and performance far exceeding those seen so far. Avaya is the world leading company in the enterprise communications technology, with over one million installations of their communications systems in the world, providing customers a safe, and intelligent network infrastructure as well as reliable smart and differential voice and data applications, that help increase Contact Center productivity level exponentially and improve customer satisfaction by providing sound processes, in an efficient and straight forward way. Communication Manager represents the unified communications architecture that simplifies complex communications networks, reduces infrastructure costs, and allows for the convergence of digital and analog telephony with IP, in an efficient and solid way. It links workers among themselves, regardless of their location and provides capabilities for voice, video, unified messaging, web applications, mobile clients and multimedia conferences. Communication Manager stands out in terms of solidity and reliability over other aspects (up to 99 ' 999%), as well as in security, through encryption of voice, and in terms of scalability, allowing up to 36,000 extensions, 12,000 points of IP telephony and 8,000 trunks. More Information on Avaya Aura CM